Channel Master Reception and Connectivity Consumer and Professional Products

CM-7000 Digital to Analog Converter - Troubleshooting Guide
CM-7000
Documentation
Data Sheet (PDF)

Manual (PDF)
Quick Set Up Guide (PDF)
Troubleshooting Guide (web page)

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CM-7000 DIGITAL TO ANALOG CONVERTER
TROUBLESHOOTING
When I connect the power cord to the power outlet the front panel indicator goes RED. No Video and Audio.

Note: D2A converter box needs approximately 30 seconds for initial set-up.
Action: Unplug power cord, then plug it again into power outlet and wait for 30 seconds.

When I connect the power cord to the power outlet the front panel indicator goes RED and then ORANGE. No Video and Audio.

Note: D2A converter box is in STANDBY mode.
Action: Press “Power” button on front panel or from Remote Control

When I switch D2A converter box ON the fi rst time “NO SIGNAL” message appears on screen

Note: No channels pre-set or no antenna connected
Action: Check antenna connection and then perform “Scan All” operation
              (please refer to User Manual).

When I connect my TV set to D2A converter box RF-output I can’t receive any signal.

Note: TV set is not tuned to proper channel.
Action: Choose from channel selector on the back of the D2A either ch. 3 or ch. 4 and then
              tune your TV set to that channel.

When I connect my TV set to D2A converter box using video and audio ports I can’t receive any signal.

Note: TV set is not set on proper input source.
Action: Use your TV remote control to select the video input. On some TV sets this may be
             called Game or Source. Consult TV manual for more information.

I have problem receiving some programs. Picture is “freezing” and Audio is dropping out.
Note: The signal from desired transmitter is too weak.
Action: Try to optimize your antenna position.
After scanning channels I am not receiving all the channels I should receive in my area.
Note: The station transmitters are in different directions.
Action: If you use a rotator to turn your antenna you will need to do an initial channel scan,
             then turn your antenna to another station direction and do a scan update.
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PCT International, Inc. (PCT) is a leading worldwide manufacturer of high-performance optical networking, RF products for broadband communication networks, and reception/connectivity.  PCT's family of products provide complete connectivity in one source for broadband cable, patented torque retaining “F” connectors, multimedia taps and power distribution units, digital splitters, multimedia drop amplifiers, fiber optic actives, and CWDM media converters.  PCT’s professional and consumer line of Channel Master® products are reliable, cost-effective, state of the art solutions for today’s home networking/integration and off-air television reception including HDTV and digital antennas. Visit PCT's website for additional information regarding the company and its products.
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